The case for evaluation of NLU platforms Synthetic image and video have proven to be a big success for cost-cutting. Synthetic text is following suit: tabular data (that is the data organized in a table with rows and columns) is becoming mainstream already, and the...
How Synthetic Text can solve your training and evaluation problems for your virtual assistants / chatbots When shopping online, customers frequently have the need to modify their order: exchanging an item in the basket, deleting something already added… Customers ask...
In previous posts, we have outlined the crucial role of Machine Learning for Analytics (in How to Make Machine Learning more Effective using Linguistic Analysis?), and the implications of using Machine Learning for analyzing and structuring text (in How Phrase...
In this blog we will discuss three ways of doing your chatbot evaluation by using: real world evaluation data synthetic data “in scope” or “out of scope” queries You have a chatbot up and running, offering help to your customers. But how do you...
It is always important to evaluate the quality of your chatbots and conversational agents in order to know the its real health, accuracy and efficiency. Chatbot accuracy can only be increased by constantly evaluating and retraining it with new data that answers your...
Recent Comments