In this blog we will discuss three ways of doing your chatbot evaluation by using: real world evaluation data synthetic data “in scope” or “out of scope” queries You have a chatbot up and running, offering help to your customers. But how do you...
It is always important to evaluate the quality of your chatbots and conversational agents in order to know the its real health, accuracy and efficiency. Chatbot accuracy can only be increased by constantly evaluating and retraining it with new data that answers your...
What is Training Data? Training data is the data that is used to train an NLU engine. An NLU engine allows chatbots to understand the intent of user queries. The training data is enriched by data labeling or data annotation, with information about entities, slots…...
If you want your chatbot to recognize a specific intent, you need to provide it with a large number of sentences that express that intent. That doesn’t seem that easy, right? Now you can do it in a matter of seconds. Keep reading! One of the main problems with the...
The use of word embeddings has become the standard approach for dealing with text input in AI models. While an extensive research has been carried out during these years to analyze all theoretical underpinnings of algorithms such as word2vec, fastText and BERT, it is...
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