In the last years, the size of available data and information collections is growing exponentially, and this makes it necessary to adapt the tools we use so we can access information more efficiently. Information retrieval methods have been developed and enhanced to...
Customers are using channels such as Facebook Messenger as a place where to complain when their online order is delivered late. Therefore, companies have started to trust chatbots for handling these issues. Can you see the potential of applying sentiment analysis to...
Text analysis is becoming a pervasive task in many business areas. Machine Learning is the most common approach used in text analysis and is based on statistical and mathematical models. Linguistic approaches, which are based on knowledge of language and its...
“Artificial Intelligence has arrived to stay!” You may have heard this over the past years several times, and it’s right. However, we are not talking about a Hollywood science-fiction movie. We are referring to Machine and Deep Learning. The difference between...
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