Talking, expressing ourselves through words, using speech to exchange information is something that comes natural to humans. Then why don’t we just talk with goods and service providers on the internet, instead of using all kinds of user interfaces, buttons and...
In the last years, the size of available data and information collections is growing exponentially, and this makes it necessary to adapt the tools we use so we can access information more efficiently. Information retrieval methods have been developed and enhanced to...
Customers are using channels such as Facebook Messenger as a place where to complain when their online order is delivered late. Therefore, companies have started to trust chatbots for handling these issues. Can you see the potential of applying sentiment analysis to...
Everything looks promising in the world of bots: big players are pushing platforms to build them (Google, Amazon, Facebook, Microsoft, IBM, Apple), large retail companies are adopting them (Starbucks, Domino’s, British Airways), press is excited about movies becoming...
Lately, we are being bombarded by news regarding hands-free speakers that users can control with their voice. All the major players in the market had launched their own over the past months, the last one Apple with its HomePod. In the beginning, it was all about...
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