Customers are using channels such as Facebook Messenger as a place where to complain when their online order is delivered late. Therefore, companies have started to trust chatbots for handling these issues. Can you see the potential of applying sentiment analysis to...
Chatbot’s potential is nothing new, and here at Bitext we have been talking about them for a while. We emphasize the importance of Natural Language Processing to overcome the current limitations users and developers of bots are facing when trying to create human-like...
India has the second largest population in the world after China with a fast growing economy. It is no surprise that many software and Internet companies are focusing on this fast growing market. Even though English is one of the official languages, not even 1% of...
Text analysis is becoming a pervasive task in many business areas. Machine Learning is the most common approach used in text analysis and is based on statistical and mathematical models. Linguistic approaches, which are based on knowledge of language and its...
Stemming and lemmatization are methods used by search engines and chatbots to analyze the meaning behind a word. Stemming uses the stem of the word, while lemmatization uses the context in which the word is being used. We’ll later go into more detailed...
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