Machine Learning

Bitext’s Free Customer Support Dataset

We have shown in previous posts why Synthetic Training Data is the best way to boost the accuracy of any chatbot, and the solution to the most important problem of chatbots nowadays: data scarcity, namely, the lack of accurate and useful training data for the problems chatbots want to address.

 

Since we want to put our data where our mouth is, we’re offering a Customer Support Dataset —created with Bitext’s Synthetic Data technology— completely for free! It contains over 8,000 utterances from 27 common intents —password recovery, delivery options, track refund, registration issues, etc.—, grouped in 11 major categories.

The format is very straightforward, with text files with fields separated by commas). It includes language register variations such as politeness, colloquial style, swearing, indirect style, etc.

You can download it, import it to your favorite platform, and start discovering how Synthetic Training Data can help you get your bot up and running in a matter of minutes!

Welcome to the AI democratization!

admin

Recent Posts

Some of your RAG-related issues have an easy & quick solution: lemmatization

Some RAG issues have a simpler fix than people think: better text normalization. One common…

3 days ago

The Hidden Signal in Millions of News Articles That Reveals How Global Narratives Form

The Experiment We tested this idea using the Leipzig English News corpora from the Wortschatz…

1 month ago

Why LLMs Are the Wrong Tool for Enterprise-Grade Entity Extraction

Large Language Models are powerful systems for language generation and reasoning. However, when they are…

2 months ago

German & Korean Retrieval Fails Without Proper Decompounding

German and Korean do not break retrieval because they are unusually complex; they break retrieval…

4 months ago

Lemmatization vs Stemming

Almost all of us use a search engine in our daily working routine, it has…

5 months ago

The Moment to Pay Attention to Hybrid NLP (Symbolic + ML)

Problem. There’s broad consensus today: LLMs are phenomenal personal productivity tools — they draft, summarize,…

5 months ago