Getting GPT to Answer Consistently and with Style GPT, like other generative models, tends to provide disparate answers for the same question. Sometimes answers vary only slightly, but sometimes they are very inconsistent or even contradictory. Behavior of Standard...
Technological Alchemy: Using GPT in CX According to Blake Morgan, a CX expert, ChatGPT has major flaws that prevent it from becoming a useful tool in industries like Customer Experience. In, Cons Of ChatGPT For Customer Experience, an article recently published in...
Leveraging technology that generates text is coming to the main theaters and Forbes is the most recent one: “The Biggest Opportunity In Generative AI Is Language, Not Images” Different names are in use: generative AI, as in the article; synthetic text, following the...
The case for evaluation of NLU platforms Synthetic image and video have proven to be a big success for cost-cutting. Synthetic text is following suit: tabular data (that is the data organized in a table with rows and columns) is becoming mainstream already, and the...
What Is Synthetic training data? Synthetic Training data is the data that is used to train an NLU engine. An NLU engine allows chatbots to understand the intent of user queries. The training data is enriched by data labeling or data annotation, with information about...
It is always important to evaluate the quality of your chatbots and conversational agents in order to know the its real health, accuracy and efficiency. Chatbot accuracy can only be increased by constantly evaluating and retraining it with new data that answers your...
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