How Synthetic Text can solve your training and evaluation problems for your virtual assistants / chatbots When shopping online, customers frequently have the need to modify their order: exchanging an item in the basket, deleting something already added… Customers ask...
In this blog we will discuss three ways of doing your chatbot evaluation by using: real world evaluation data synthetic data “in scope” or “out of scope” queries You have a chatbot up and running, offering help to your customers. But how do you...
It is always important to evaluate the quality of your chatbots and conversational agents in order to know the its real health, accuracy and efficiency. Chatbot accuracy can only be increased by constantly evaluating and retraining it with new data that answers your...
What is Training Data? Training data is the data that is used to train an NLU engine. An NLU engine allows chatbots to understand the intent of user queries. The training data is enriched by data labeling or data annotation, with information about entities, slots…...
Talking, expressing ourselves through words, using speech to exchange information is something that comes natural to humans. Then why don’t we just talk with goods and service providers on the internet, instead of using all kinds of user interfaces, buttons and...
Everything looks promising in the world of bots: big players are pushing platforms to build them (Google, Amazon, Facebook, Microsoft, IBM, Apple), large retail companies are adopting them (Starbucks, Domino’s, British Airways), press is excited about movies becoming...
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