Customers are using channels such as Facebook Messenger as a place where to complain when their online order is delivered late. Therefore, companies have started to trust chatbots for handling these issues. Can you see the potential of applying sentiment analysis to...
Everything looks promising in the world of bots: big players are pushing platforms to build them (Google, Amazon, Facebook, Microsoft, IBM, Apple), large retail companies are adopting them (Starbucks, Domino’s, British Airways), press is excited about movies becoming...
Have you ever wondered how much data do you store in your devices every day? We spend our days looking for information— no matter if it’s for business purposes or personal ones— and creating documents. How many files can we collect after one year? Now think about it...
Chatbot’s potential is nothing new, and here at Bitext we have been talking about them for a while. We emphasize the importance of Natural Language Processing to overcome the current limitations users and developers of bots are facing when trying to create human-like...
India has the second largest population in the world after China with a fast growing economy. It is no surprise that many software and Internet companies are focusing on this fast growing market. Even though English is one of the official languages, not even 1% of...
Stemming and lemmatization are methods used by search engines and chatbots to analyze the meaning behind a word. Stemming uses the stem of the word, while lemmatization uses the context in which the word is being used. We’ll later go into more detailed...
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